Last Updated: June 30, 2025
At HockeyBag.com, we are committed to getting your hockey gear to you efficiently and without unexpected costs. As an online marketplace, we've partnered with a network of trusted vendors who ship products directly to you, ensuring a wide selection and streamlined delivery. HockeyBag.com is the merchant of record for all purchases made on our site, and we oversee the entire shipping process from order to delivery.
Where We Ship
HockeyBag.com proudly delivers across:
- The United States (all 50 states)
- Canada
Shipping Methods & Carriers
To provide efficient and cost-effective delivery, we primarily utilize Ground and Economy shipping methods. While HockeyBag.com manages your order, our individual vendors select the specific carriers for their shipments. This may include major services such as:
- UPS
- FedEx
- USPS (United States Postal Service)
- Canada Post
- And other reputable regional carriers
The choice of carrier depends on the vendor's location, your delivery address, and the specific product being shipped.
Fulfillment & Delivery Timelines
As your order is shipped directly from our various vendor partners, delivery times can vary based on their location relative to yours. We provide the following estimated timelines:
- Fulfillment Time (Processing): Once your order is placed, our vendors typically require 0-3 business days to process, pack, and prepare your shipment for dispatch.
- Shipping Time (Transit): After fulfillment, shipping usually takes an additional 1-7 business days for your order to reach your designated address.
Total Estimated Delivery Time: Your total delivery time from placing your order to receiving it will generally be between 1-10 business days. Please note that these are estimates, and unforeseen circumstances (e.g., severe weather, carrier delays) can occasionally impact delivery.
Tracking Your Order
We want you to stay informed every step of the way! As soon as your order ships from the vendor, we will send you a confirmation email containing your tracking number. You can use this number to monitor your shipment's progress directly with the designated carrier's website.
Questions About Your Shipment?
Even though products are dropshipped by our vendors, HockeyBag.com is your direct contact for all shipping inquiries. If you have any questions about your order's status, tracking, or our shipping policy, please do not hesitate to contact our dedicated customer service team. We're here to help ensure a smooth delivery experience.
Contact Us:
- Email: info@hockeybag.com
- Phone/Text: (248) 756-1663